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    Product Guide & Care

    CAST IRON

    Ensure your cast iron's longevity and performance with these simple steps. Before first use, wash and dry, then apply a thin layer of vegetable oil and bake upside down in a preheated oven. When cooking, preheat, use moderate heat, and limit acidic foods to maintain seasoning. For cleaning, hand wash with a brush, avoiding soap. Dry immediately to prevent rust, and re-season as needed. Store in a dry place to avoid rust, and be mindful of gradual temperature changes to prevent cracking. Troubleshoot rust with a scrub and re-season, or address sticky residue with a salt scrub and re-seasoning.

     

    POLY RATTAN

    To ensure the longevity and pristine condition of your Poly Rattan Baskets, please follow these care guidelines: Use a damp cloth to gently wipe away any dirt or spills. Avoid using harsh chemicals or abrasive cleaning tools, as these can damage the material. It is important not to submerge the baskets in water, as this can weaken the material and affect its structure. Always keep them dry and store them in a well-ventilated area if used outdoors.

     

    Care for your bamboo steamer by hand washing with mild soap and a soft brush, avoiding abrasive pads or extended soaking. Ensure thorough air-drying after washing to prevent mold growth before storing. Store in a well-ventilated area to avoid residual moisture. Maintain the integrity of the wood by occasionally applying a small amount of food-safe mineral oil. Exercise caution and never place the bamboo steamer directly on a heat source, such as a stove burner.

     

    ACACIA WOOD

    Acacia wood is a natural product and as such there will be variation of colour and grain from time to time. As with all wood, Acacia wood is not dishwasher safe and should be washed in warm soapy water and dried immediately. It should not soak in water. As with many wooden products Acacia wood can dry out, so store in a cold dry place and we recommend applying vegetable oil every so often to maintain the colour. However as it is a natural product colour may deteriorate over time.

     

    SLATE

    Avoid cutting directly onto the slate with sharp objects as this will mark the surface. Slate is not dishwasher safe and should be washed in warm soapy water and dried immediately. Do not allow the Slate to soak.

     

    STAINLESS STEEL COOKWARE

    Stainless Steel is the standard in the food service industry as it is easier to clean, more hygienic and more durable than aluminium.
    It should be noted that using metal utensils may result in the scratching of the surface. Stainless Steel is dishwasher safe.

     

    ALUMINIUM COOKWARE

    Do not use metallic utensils on any aluminium cookware as this could scratch the coating.Aluminium cookware is not suitable for dishwashers.

     

    BLACK IRON COOKWARE

    Our Black Iron Cookware is supplied with a protective layer that should be removed before use with warm soapy water. Before use the pans should be seasoned by gently heating a small amount of oil and allowing to cool before disposing of it. This begins the process of forming a natural surface over time. Our Black Iron Pans are suitable for any heat sources. When finished, cooking pans should be cleaned using kitchen paper. Black Iron is not suitable for dishwasher use.

     

    ENAMELWARE

    Enamelware is the perfect solution to breakable ceramic due to its steel foundation. Due to the nature of Enamel every product can differ slightly. Wash before first use. After use removeany excess food with a damp cloth. Do not use abrasive cleaning materials. Safe for use in the oven and dishwasher.

     

    NON STICK COATING

    Any products that feature a Non-Stick coating must not have any metallic utensils used on the surface, as this can scratch and damage the coating.

     

    ELECTRICAL EQUIPMENT

    12 Month Electrical Guarantee

    We will offer an exchange or refund within 30 days of delivery. If the fault occurs within 12months of delivery we will offer a full exchange. In all cases we reserve the right to inspect the damaged product and verify the fault. If you have a query about this, please email queries@zodiacspco.co.uk with full details of your claim.

     

    WEEE COMPLIANCE

    Under WEEE regulations we will take back end of life WEEE products that were sold by Zodiac Stainless Products Co.
    These products will be disposed of in accordance with WEEE regulations.